Store Name: RURI
Seller's name: RURI Social Innovation Inc.
Name of Sales Manager: Asashi Fujimori
Address of head office: Ginza Fugetsudo Bldg. 5F, 6-6-1 Ginza, Chuo-ku, Tokyo 106-0041, Japan
Phone number: +81-3-6215-8855
E-mail address: email@example.com
Home page URL: https://www.ruri.shop
Product delivery time: We usually ship within 5 business days to 6 weeks after receiving your payment. However, there may be a delay if the product is not in stock, during busy periods, or during long vacations.
Delivery methods are Sagawa Express, Japan Post, and FedEx.
Handling of Defective Products: Please be sure to check the product upon arrival.
The following items will be replaced free of charge as soon as possible. Please contact us within 30 days of receipt of the product and return it to us.
- If the product you ordered is different from the one you received
- Damaged or dirty products (defective products)
Returns: If the product is not defective and you wish to return it for your own reasons, please contact us within 30 days of receipt of the product and return it to us. The customer is responsible for shipping costs.
However, we do not accept returns in the following cases
- Merchandise that has been used
- Products that have been damaged or scratched by the customer
- Items that have been processed or remodeled by the customer
- Items specially ordered or made to order by the customer (e.g., rings, etc.)
- Merchandise for which 31 days or more have passed since delivery
- Items for which NFTs have been issued
Payment Methods and Payment Period: We accept the following payment methods.
Credit Card: We accept, JCB, VISA, MASTER, and AMEX cards. The number of times of payment depends on each credit card company and your contract status.
Fees other than the product price
- Consumption tax (10%)
- Shipping charges
Order validity period: If payment is not confirmed within 8 days of the order date, the order will be cancelled.
For details, please see Shopping Guide.