Notation based on the Act on Specified Commercial Transactions

Store Information

Store Name: RURI

Seller's name: RURI Social Innovation Inc.

Name of Sales Manager: Asashi Fujimori

Address of head office: Ginza Fugetsudo Bldg. 5F, 6-6-1 Ginza, Chuo-ku, Tokyo 106-0041, Japan

Phone number: +81-3-6215-8855

E-mail address: info@ruri.shop

Home page URL: https://www.ruri.shop

Product Sales

Product delivery time: We usually ship within 5 business days to 6 weeks after receiving your payment. However, there may be a delay if the product is not in stock, during busy periods, or during long vacations.

Delivery methods are Sagawa Express, Japan Post, and FedEx.

Handling of Defective Products: Please be sure to check the product upon arrival.

The following items will be replaced free of charge as soon as possible. Please contact us within 30 days of receipt of the product and return it to us.

If the product you ordered is different from the one you received
Damaged or dirty products (defective products)

Returns: If the product is not defective and you wish to return it for your own reasons, please contact us within 30 days of receipt of the product and return it to us. The customer is responsible for shipping costs.

However, we do not accept returns in the following cases

Merchandise that has been used
Products that have been damaged or scratched by the customer
Items that have been processed or remodeled by the customer
Items specially ordered or made to order by the customer (e.g., rings, etc.)
Merchandise for which 31 days or more have passed since delivery
Items for which NFTs have been issued

Payment Methods and Payment Period: We accept the following payment methods.

Credit Card: We accept, JCB, VISA, MASTER, and AMEX cards. The number of times of payment depends on each credit card company and your contract status.

Fees other than the product price